Author Archives: admin

The Nuts and Bolts of Offering Total Car Care to Your Customers (NOLN)

My March 2018 article for National Oil & Lube News on how Fast Lubes can enhance what they offer their customers by embracing the total car care model. PDF article march 2018

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OpEd in Memory of My Son

Dealing with leaders like Donald Trump and Paul LePage who see Earth as merely something to exploit and profit from, it’s all-too-easy to become desensitized and resort to social media-based hang-wringing. But Mark’s example also offers us a model for “resistance,” and I believe a viable way forward. Continue reading

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Increasing Profits By Reducing Waste (NOLN)

Organization and downsizing are topics that frequently show up during morning news features and in polite conversation. Continue reading

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Taking Convenience to the Next Level Co-branding Your Business (NOLN)

People are busy, maybe busier than ever before. Multitasking is the new norm. Forcing them to focus on simply one thing while getting work done on their car—like an oil change or repair—is running the risk of inconveniencing them in a major way. Continue reading

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Lighting Up Your Wash and Shop (NOLN)

The car wash industry generates more than $15 billion in retail sales in North America. Discerning drivers recognize that washing their cars is one aspect in protecting the sizeable investment they’ve made.

A survey conducted by the International Car Wash Association (ICA) indicates a trend that consumers now prefer to have their cars washed for them, rather than dragging out the hose and bucket and doing it themselves. Over the past 20 years, the number of vehicles washed at professional car washes has increased from 47 percent, to 72 percent.
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Fresenius is Open for Collaboration (ABQ)

For decades, corporations in the United States had a stereotypical look and design.

Traditional work spaces were built to house people doing their own tasks. But just as technology, globalization, and shifts in the 21st century culture of work have transformed employment, these same factors are also leading to changes in physical spaces. Continue reading

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Missing Mr. Moxie

Missing Mr. Moxie As another renown Moxie Festival approaches, ‘Mayor of Moxietown’ Frank Anicetti will be remembered fondly By Jim Baumer, Special to the Sun Journal LISBON — Summer’s arrival is sweet, especially when considering the season’s perceived shortness for … Continue reading

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Dealing With Your Local Food Trucker (NOLN)

Food trucks are the culinary scene’s hot commodity right now. About a decade ago, they started popping up in major metro areas like Los Angeles and New York City. Today, there are few small and mid-sized cities in America without … Continue reading

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Technology Tarnishes Vehicle Dependability for the Second Year in a Row (VehicleMD)

(Article: VehicleMD)

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Baseball and Life

[A baseball essay, for Northern Journeys Magazine/Summer 2016] Baseball makes up a substantial swath of my own personal history. I love most sports, but baseball is the one that has garnered the lion’s share of my attention over the course of … Continue reading

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