Last May, the U.S. unemployment rate dipped below 4 percent, the lowest it had been in 18 years. June’s rate ticked up to just over 4 percent, but the current tight labor market is here to stay. This is posing problems for anyone hiring both skilled and unskilled labor. All industry sectors are affected, especially those with a customer-facing component, like the quick lube industry.
In an interview with Marketplace, Tony Lee, vice president and head of talent acquisition at the Society for Human Resource Management discussed how companies are going to have to adapt.
“Companies are scrambling to try and find the right people for the right positions,” he said. “A lot of companies are realizing they’re going to have to change their standards a little bit.”
For industry leaders like Valvoline Instant Oil Change (VIOC), they’ve recognized this need to change. As the second-largest quick lube business in the U.S., closing in on 1,100 locations nationwide, that means adaptation.